Refund policy

Last updated: November 3, 2026

Refund and Return Policy

At **JailHouseJammies**, all sales are final. We do not accept returns, exchanges, or refund requests for any orders, except where required by applicable law.

### Damaged Items 📦

We carefully package every JailHouseJammies Onesie to help ensure it arrives in good condition. If your order arrives damaged, please email us a clear picture of the damage within **3 days of delivery**.

Please include your order number and photos of the damaged item in your email. Our team will review your report and contact you regarding the next steps.

Damage reports submitted after the 3-day period may not be eligible for assistance, except where required by applicable law.

### Contact Us ✉️

For damaged orders or questions about our policy, please contact us at:

**JailHouseJammies@outlook.com**

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